Terms & Conditions

Mysterium Terms and Conditions

1. No Quibble 30 Day Money Back Guarantee

100% no quibble money back guarantee. We strive to ensure that you are happy with your purchase from www.mysterium-jewellery.co.uk. If for any reason, your purchase arrives with you damaged or is not what you expected please contact us within 30 days for details of how to return your product for credit under The Mysterium 30 day no quibble money back guarantee.

2. Mysterium Returns Policy

We strive to ensure that you are happy with your purchase from www.mysterium-jewellery.co.uk. If, for any reason, your purchase arrives damaged or is unacceptable, we will make every effort to ensure the situation is rectified so that you are happy with your purchase. If an item is damaged, please notify us within 7 days of receiving it, e-mail mysterium-jewellery@live.co.uk or use the contact us form >. We will replace it or refund the cost of the goods in full within 30 days.

3. Cancellation Policy

Should you place an order in error or decide you want to cancel in advance of dispatch please contact us by email on mysterium-jewellery@live.co.uk or call The Mysterium on 020 8216 9999 international +44 20 8216 9999 as soon as possible stating your name address and what you products you would like to cancel.

4. Delivery Policy

All UK orders are dispatched by Royal Mail Signed For Service and should reach you within 3 working days. All International orders are sent Airmail and take between 1-2 weeks depending on country and local postal system.

5. Payment Policy

We accept the following card types Visa, MasterCard, Amex, Maestro (Switch), Electron, Solo, JCB, Delta all payment must be in advance of dispatch either online or over the phone.

Mysterium-Jewellery
68 Willoughby Lane
London N17 OSP
England UK
Tel: 020 8216 9999
International: +44 20 8216 9999
E-Mail: mysterium-jewellery.@live.co.uk
Contact Us On-line >